This website is fully owned and operated by Beacon Solutions. Throughout the site, the terms “we”, “us” and “our” refer to Artriva Studios. Beacon Solutions offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and or purchasing / availing our services you agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of these site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes..
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependants to use this site.
You may not use our products or services for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature
A breach or violation of any of the Terms will result in an immediate termination of all Services.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Prices for our products & Services are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service / product (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
We reserve the right to refuse any order / request for service you place with us. We may, in our sole discretion, limit or cancel quantities purchased / booked per person per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and / or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by agents, dealers, resellers or distributors.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependants to use this site.
You may not use our products or services for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
A breach or violation of any of the Terms will result in an immediate termination of your Services
The Booking fee secures the time and services of the Photographer(s) and/or the Studio and non-transferable in the event of cancellation, it being the agreed as loss suffered by the Studio/Photographers due to cancellation.
All cancellations must be in writing.
Bookings that are postponed to a later date will retain the fee as long as the photographer can re-schedule for the new date and time.
Artriva Studios operate a first come first served policy and it is not unusual for multiple enquiries for one date to come through, in order to be transparent about this we go by who reserved the slot online on our website.
However if a deposit has been paid and the customer has been booked in the diary the first come first served policy will be based on the first person to book and pay their deposit. No liability will be accepted if the customer takes it upon themselves to cancel their previously booked photographer prior to the Artriva Studio contract being signed. Further more, if a contract has not been signed then neither parties are liable to any action which may be sought.
We can not guarantee the replication of images you have found by another photographer on the internet, however every effort will be made to capture special requests.
An initial deposit of 50% shall be paid to confirm your Booking.
The final balance will be payable on / before the booking date. Post processing of the images/video would begin only after the final payment.
Payment can either be made online or through a bank transfer.
You agree to provide current, complete and accurate purchase and account information for all purchases / services availed from us. You agree to promptly update your account and other information, including your email address, GSTIN, billing address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Any corrections may be possible before the end of the calendar month ONLY.
The copyright of the images and all negatives, digital negatives, Raw images will be retained by Artriva Studios.
You the paying customer are implied to have received a personal use license for the images for print and online use such as on Social Media. Any commercial use of images from Family, Maternity, Matrimonial packages is strictly prohibited.
Commercial shoots such as e-Commerce, Catalogue, Product Photography etc. restricts to use of images ONLY by the brand/company/organization for which the shoot for billed for. (Ask for a separate release form if images are intended to be used by a 3rd party client. An additional documentation fee and/or licensing fee may be applicable)
Pricing for full image rights transfer on the is not mentioned on the website and an a totally different pricing is applicable for such requirements. (Signed release, NDA options are available)
We may display any photographs / video shot by us on our own web site, portfolio, literature, display areas, exhibitions, competitions, advertising or slide shows.
All image sizes are nominal. The Photographer/s will provide a pleasing colour balance but cannot guarantee exact colour matching owing to technical limitations, anomalous reflection caused by light bouncing off multiple coloured surfaces, combination of certain dyes, materials. It is sometimes impossible to record on film or digitally the exact colour as seen by a particular human human eye.
Any specific image requests will be attempted but can not be guaranteed due to various unforeseen circumstances out of the control of the photographer / post processing artists .
We may from time to time appoint a student/assistant to aid us during the shoot, any photographs taken by the student/assistant will not be seen as an extension of the contract and the photographs will be used for training purposes only. In the instances where the student photographer has taken a usable photograph, the image will be edited and passed on to the client.
There will always be a professional photographer(s) on location throughout the time of fulfilling the contract as agreed with the customer.
In the unlikely event of the assigned Photographer being unable to attend your event due to unforeseen circumstances, we reserve the right to appoint another photographer to attend your event on our behalf to undertake photography to his/her best ability.
Full day photography time limits will be as agreed during the consultation/quote.
However, should the photographer not attend the event without providing a replacement photographer a full refund will be issued.
We operate a zero tolerance policy and should the photographer(s) be threatened and/or intimidated by any guest/client during the photography session the photographer will leave the premises, no further photography will take place and no refunds will be offered.
Any deliverables will be at the sole discretion of Artriva Studios.
Any damage/harm to the team or to any equipment carried bt the team will be charged up to 10 times the price of a new replacement and/or lost wages.
All photographs will be placed in the album in a similar way to the image samples as shown on our sample albums.
If the customer has chosen to have a consultation with us, the album design will be shown to the customer and a similar layout will be issued.
No refunds will be accepted unless the images are unrecognisable and/or there is a substantial issue with the quality of the album build.
Once an album has been bought and paid for (due to pre-ordering) we can not accept any cancellations, all albums which have been bought and paid for which are subsequently cancelled will not be refunded to the customer.
Should our supplier of canvases and albums go in to liquidation or similar every effort will be made to obtain either the same or similar product which you have paid for. There may be an additional wait for the arrival of your product, but every effort will be made to ensure that a product is delivered.
When we print images you have ordered, small imperfections may become apparent when the image has been enlarged. This is completely out of the hands of both the printing company and the photographer and refunds will not be given if this is the case.
Printing defects due to printing processes only will be refunded and/or replaced. Images may have to be cropped, this is completely normal if the customer has requested a crop ratio to a size different to the ratio of the image they have. All crops will be sent to the customer for proofing prior to being sent to print. During the proofing process the customer has a chance to check whether there are any imperfections in the image which may become exaggerated when enlarged. Prints will look as close to the images you have on DVD as possible. However due to differences in TV/monitor screens there may be slight differences in colour. All prints are in sRGB unless otherwise requested and/or stated.
The average delivery time is usually one to six weeks but can sometime take more.
Time frames can vary based on season/time of year and will be calculated from the time you intimate us with the list of selected images.
Refunds are generally not available unless explicitly mentioned.
If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or replacement.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
When a booking is made, we block dates of our studio and/or our team exclusively for you and do not entertain any other bookings for your dates / slots. Hence a cancellation / rescheduling results in a loss of business. Hence only some Bookings made well in advance qualify for a refund (after deduction of charges) or rescheduling when intimated well in advance (usually 1 to 3 months prior)
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NOTE : Rescheduling subject to availability and any difference in charges is payable
Made more than 20 days prior the booking date : 5% of the Studio Charges for Cancellation / Free for an earlier booking date, Free for a later date.
Made more than 10 days prior the booking date : 10% of the Studio Charges for Cancellation / Free for an earlier booking date, 5% for a later date.
Made more than 7 days prior the booking date : 15% of the Studio Charges for Cancellation / 5% for an earlier booking date, 10% for a later date.
Less than 7 days prior to the booking date: 35% of the Studio Charges for Cancellation / 10% for an earlier booking date, 25% for a later date.
Less than 36 hours prior to booking date/start-time: 50% for cancellation / 30% for a later date.
Rescheduling only on payment of 100% of the booking & rescheduling fee.
NOTE : Rescheduling subject to availability and any difference in charges is payable
Made more than 60 days prior the booking date : 10% of the Charges as cancellation fee / Free for an earlier booking date, 5% for a later date
Made more than 30 days prior the booking date : 30% of the Charges as cancellation fee / Free for an earlier booking date, 15% for a later date
Made less than 30 days prior the booking date : 50% of the Charges as cancellation fee / Free for an earlier booking date, 25% for a later date.
Rescheduling / Cancellation can be made by intimating us immediately.
For your own security the Cancellation / Rescheduling is made only after we receive a written confirmation (a physical letter or by email)
Any rescheduling/cancellation fee would be based on the first communication of Guaranteed cancellation/refund.
Refunds are made to the account from which the original payment was made or to the account held by you (and intimated to us in writing by the originating payment account holder - proof may be asked when in doubt)
Typical turnaround time for initiating refunds for online payments is upto 5(five) working weekdays. Please reach us over whatsapp on +91.98861-56696 for faster refunds.
Actual time for the amount to reflect in your account depends on the mode of payment (i.e. CC, DC, Bank transfer etc.) and is as per timelines of the payment gateway / bank and is beyond our control.
Name and contact information including email address, postcode, preferences and interests, or other information relevant to customer surveys and/or offers. We require this information to understand your needs and provide you with a better service.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. Occasionally, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which is placed on your computer's hard drive by your browser for our website. This file is added also known as a cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen. If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible, using the address below. We will promptly correct any information found to be incorrect.
For further clarity on these Policies and Conditions please contact This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (080) - 68444564